policies

Cancelation Policy

Can I Cancel an order ?
It may be possible to cancel your order before it has been shipped, depending on its status.
Please contact us with your order number as soon as possible, so we can check the status & advise.
However, if your order is with our fulfilment partner or has already been shipped, we will be unable to cancel your order. Please follow the instructions in our Return policy.


Can I amend an order?
If you’d like to add products to your order, please place a new order for these items.
Need to change the delivery address? Please contact us, so we can check the status & advise if this is possible.“